Managing your account access and adding new users

Giving members of your team access to the Supplier Portal allows you to divide tasks among yourselves and to improve visibility over the product. You can give users different levels of access so that you can keep confidential information private.

Users can access your supplier account according to the department you assign them. Here are the departments and the level of access they will have:

Administration

  • Has full access
  • Can invite users and edit their access rights

Finance

  • Can only access financial info

Operations

  • Can create and manage products
  • Can request changes to products
  • Can view, approve, and cancel bookings
  • Cannot access financial info

Guides

  • Can view, approve, and cancel bookings
  • Cannot access financial info

To add a new user to your account:

1. Under your profile, go to Account settings > Account management
2. Click Add a new contact
3. Add the user’s details and select a department for them

Note: The level of access a user has depends on what department you choose. Separately, you can select types of notifications that they should receive by email.  You can change any of these settings at any time.

 4. Click Add a new contact.

The user you added will receive an email. They then need to enter their name and create a password to confirm their account.

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